Inscape Data understands the importance of helping its customers maintain their wireless and video security products working properly.
Our products are only sold through experienced, trained, and fully qualified VAR partners. If you require any product support,
you may contact your reseller where you originally purchased the product(s) from.
For additional technical support information, please visit our tech library here or contact us by e-mail, support@inscapedata.com.
In addition, we suggest you take the following steps in the order given to obtain the quickest and highest quality support and service you need:
- Check the User's Guide packaged with the product or our Quick Install Guide for any information you need.
- Check our website, such as the Tech Library web page.
- If you still can't resolve the problem and you purchased the product from a reseller or a distributor, please contact your reseller or distributor directly for further assistance.
- The RMA will be authorized directly by your reseller or distributor. Inscape Data will honor the RMA issued by your reseller or distributor, and the RMA will be taken care of immediately following the authorization of the RMA.
We work hard to keep the product information areas of our website updated, making it easy to quickly find any information you need there.
